Refund policy

Thank you for choosing our handcrafted products made with love and care. As each item is prepared fresh upon order and thus no returns and refunds are possible.

Order Cancellation -

We understand plans change. If you want to cancel the order, please reach out to us over call / Whatsapp - if the process of making the product has not started, we will be happy to cancel and refund. If the process has started, we would not be able to cancel the order.

Homemade, Made on Order Products Considerations

We value your feedback and strive to provide you with the best possible experience. Please consider the following points when offering your valuable input:

Please note -

Small Home Operation: This is a small home operation, we are not a large or a funded firm. Every order is valuable for us and that is our primary differentiator.

Artisanal Variations: Given the handmade nature of our products, there may be slight variations in taste, texture, and appearance. Embrace the uniqueness, as it is the charm of handmade items – no two are exactly alike!

Ghee-rich Goodness: Our laddus are crafted with traditional recipes, ensuring a rich and delightful experience with the use of ample ghee. During shipping, you may notice some ghee seepage, which is perfectly normal.

Shape and Softness: The nature of our laddus is both soft and brittle. While shipping, they may undergo slight changes in shape, but we assure you that the exquisite taste remains unaffected.

Your satisfaction is of utmost importance to us, and we appreciate your understanding of the inherent characteristics of handmade delicacies.

If you have any feedback or concerns, please do not hesitate to reach out to us over call or whatsapp.

We are committed to making your experience with our products memorable and enjoyable.